Title VI Complaints/ADA The Americans with Disabilities Act

Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving federal financial assistance.  The Americans with Disabilities Act of 1990 prohibits discrimination and ensures equal opportunity for persons with disabilities in employment, State and local government services, public accommodations, commercial facilities, and transportation.  The Federal Transit Administration requires Steuben Transit to use nondiscriminatory practices in bus service.

If you believe you or others:

• have been discriminated against due to race, color, or national origin
• have been discriminated against due to a disability
• have been excluded from participation in or denied the benefits
• have been subject to discrimination under any Steuben County Transportation service, program, or activity

You have the right to register a Title VI or ADA complaint by writing to or calling:

Here is how to get a hold of us.

Steuben County
Chris Brewer
Deputy County Manager
3 East Pulteney Square Bath, NY 14810
(607)664-2245

System and Service Information - schedules and route information, fare and pass information, lost and found items, travel training, the Mark Twain trolley service, suggestions, comments and complains:
607-734-5211 or https://ridesteuben.com

Administration
Advertising & Employment Opportunities: 
(607) 734-5212

FAX Number 
(607) 734-5207

Title VI Downloads

• Download the Title VI Complaint Form here: (English)
  

ADA Downloads

• Download the ADA Complaint Form here: (English)

Employment @ Transdev

Steuben County contracts for and oversees the operation of Steuben Transportation, its public transit system, and Transdev (formally First Transit) has been Steuben County’s private transportation operator for many years. Transdev would like to acknowledge and thank our fine professional staff of Bus Operators, Maintenance Employees, Dispatchers, Office Staff, Supervisors, and Managers for their hard work and years of dedicated service. 

Transdev is the nation’s leading bus transportation provider. Our core values of safety and customer service are at the heart of everything we do. As part of Transdev, safety underpins everything we do. Our innovative programs provide the strictest standards of employee training and best practices to reduce accidents and injuries.

Customer service, like safety, is crucial to the way we do business. We provide cost-effective and high quality service backed up by the best practices we’ve learned from five decades as an industry leader. Visit Transdev website